Ford

2469 E. Apple Avenue
Directions Muskegon, MI 49442

  • Sales: (888) 538-8577
  • Service: (888) 374-9155
  • Parts: (866) 803-1594

Staff


Click on one of the people below to find out more information.

  • Wendy Flaherty,
    General Manager
    231-767-4142

    I have been in the automotive business for 20+ years with my background coming from my education at Northwood University.  Customer Satisfaction is my passion and I strive to make sure every customers needs are met.  I am married to my husband, Steve, and we have two wonderful children, Amber and Brandon.  During my spare time, I love enjoying the beautiful lakeshore and boating.  Please feel free to call or email me at any time if I can be of assistance.

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  • Randy Wilt, New Vehicle Sales Manager
    231-767-4110

    I began my career with Oldsmobile in 1987 in Northwest Ohio.  I have a passion for what I do and truly enjoy meeting new people and making new friends every day!  I am married to my wife, Holly, and we have 3 beautiful children, Sarah, Brendan and Matthew.  I love being a dad and a husband so all of my free time is spent with my family.  We are new to Western Michigan, so a great deal of exploration takes place learning about all that the beautiful lakeshore has to offer.

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  • Deb DeForest,
    Office Manager
    231-767-4133

    With a career in the automotive industry, Great Lakes Ford has been home for 7 years.  I enjoy working with a great team with common goals in assisting our customers with their sales and service needs.

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  • Rich Hughes,
    Finance Manager
    231-767-4126

    I am a lifelong Muskegon resident with over 11 years of experience in the automotive industry. I love working in the community I grew up in and assisting our customers with all their financing needs. I am married to my high school sweetheart, Tara, and we have 3 awesome sons - Jalen, Jaeger and Jayce. During my spare time, I enjoy spending time with my family and watching my boys compete in the various sports they participate in, baseball, basketball, football and soccer. Please feel free to contact me if I can be of assistance. Thank you for choosing Great Lakes Ford Lincoln for all of your automotive needs.

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  • Matthew Kahlo,
    Asst. Sales Manager & Fleet Coordinator
    231-206-5423

    I have been a dedicated team member since 2009.  I have been in the customer service industry since 2005.  I am a family man of 4 children.  I enjoy watching my kids play sports, enjoying the beach with my family and chocolate lab. I enjoy building a strong business relationship.  I am looking forward to not just earning your business once, I will help you through the purchase process making sure you understand every step of the way, and giving my professional input along the way.  I understand your time is valuable and I will not spare any of it.  I can work around your schedule, and will work hard to earn your business.  Please feel free to call/text/email anytime. 

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  • Donald Sullivan,
    Sales Consultant
    231-767-4107

    I am a lifelong resident of Muskegon!  I take great pride in making sure my customers are completely satisfied with their vehicle purchase at our dealership before, during and after the sale!!  I bring over 25 years of sales experience to the table and I will treat you the way I would want to be treated.  

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  • Joe Bradley,
    Pre-owned Car Manager
    231-767-4104

    I have been with the Great Lakes Ford family for 17 years, and have grown up in the car industry. I have a great love for vehicles. It is important to me that each customer has a fun and enjoyable car buying experience.   

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  • Robert Blue Loera,
    Sales Consultant
    231-767-4108

    I have been with the Great Lakes Ford family for over 20 years  and am married to my beautiful wife Gina. In my spare time I enjoy being with the ministry and helping build the body of Christ. I bring many years of experience please contact me with any of your automotive needs.


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  • Glenn Duzan,
    Sales Consultant
    231-767-4159

    I have been with Great Lakes Ford for 6 years and have been in the automobile industry for 10 years and pride myself on low pressure sales and service. I am married to my wife Krystal and have 4 kids and 1 granddaughter. In my spare time I enjoy golfing and spending time with the family.

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  • Robert Clover,
    Sales Consultant
    231-767-4139

    I have been with the Great Lakes Ford family for 7 years and would love to help with your next vehicle purchase. I am a lifelong resident of Wolf Lake. In my spare time I love to grill and spend time with my family.

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  • Michael Calkins, Sales Consultant
    231-767-4102

    I have been with the Great Lakes Ford family for 13 years and have grown up in Muskegon Township. In my spare time  I enjoy being in the outdoors and love dealing with the public. Please feel free to contact me with any of your new or used vehicle needs.

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  • Pete Maas,
    Parts & Service Director
    231-777-2750

    I started at Great Lakes Ford in 1989, worked my way up to parts manager in 1999, then Parts and service manager in 2013.  My family and I are longtime residents of Muskegon county, and are active in local Boy Scout troop 1127. I have Ford Motor co. in my blood, as my father worked for Ford also. I am known as the Classic Car guy of the dealership.

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  • Josh Jett,
    Assistant Service Manager
    231-767-4123

     I'm Josh the service manager here at Great Lakes Ford. I've been employed with Great Lakes for four year now, and love working with the public. In my spare time I enjoy playing golf and spending time with family and friends. Our goal here, as your service team, is to make your service visit as easy and convenient as possible. I look forward to seeing you soon. Thanks for choosing GREAT LAKES FORD for your service needs!

     

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  • Shannon Denney, Internet Sales Coordinator
    231-777-2750

    I have been with Great Lakes Ford since July 2016. I take great pride in customer care. My background was in Medical Massage Therapy for 10 years in which I also enjoyed providing excellent customer care. I strive to make our customers feel important and valued when they leave Great Lakes Ford.

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  • Lisa Bettendorf,
    Service Advisor
    231-767-4120

    I am here to assist you with your needs. Feel free to call or email me at anytime.

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  • Michael Cook,
    Service Advisor
    231-767-4141

    I have been a service consultant since November 2015. Before coming to Great Lakes Ford, I was a special warfare operator in the navy for 6 years. In my spare time I enjoy relaxing with friends and family. It is great to be back home, in West Michigan. I look forward to helping you with any of your service needs.

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  • Mark LaFontaine,
    Dealer Principal
    231-777-2750

    I am here to assist you with your needs. Feel free to call or email me at anytime.

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