Staff


Click on one of the people below to find out more information.

  • Wendy Flaherty,
    General Manager
    231-767-4142

    I have been in the automotive business for 20+ years with my background coming from my education at Northwood University.  Customer Satisfaction is my passion and I strive to make sure every customers needs are met.  I am married to my husband, Steve, and we have two wonderful children, Amber and Brandon.  During my spare time, I love enjoying the beautiful lakeshore and boating.  Please feel free to call or email me at any time if I can be of assistance.

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  • Deb DeForest,
    Office Manager
    231-767-4133

    With a career in the automotive industry, Great Lakes Ford has been home for 7 years.  I enjoy working with a great team with common goals in assisting our customers with their sales and service needs.

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  • Rich Hughes,
    Finance Manager
    231-767-4126

    I am a lifelong Muskegon resident with over 11 years of experience in the automotive industry. I love working in the community I grew up in and assisting our customers with all their financing needs. I am married to my high school sweetheart, Tara, and we have 3 awesome sons - Jalen, Jaeger and Jayce. During my spare time, I enjoy spending time with my family and watching my boys compete in the various sports they participate in, baseball, basketball, football and soccer. Please feel free to contact me if I can be of assistance. Thank you for choosing Great Lakes Ford Lincoln for all of your automotive needs.

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  • Nick Sparks, New Vehicle Sales Manager
    231-767-4110

    The continuous improvement and support of Muskegon and the State of Michigan is my top priority.  I believe in supporting local businesses and ensuring that we keep building West Michigan into the powerhouse that it has always been.  Muskegon has been my home for over 30 years, aside from a 4-year enlistment with the United States Air Force.  My wife (Jessica) and I, as well as our 2 children (Ella and Beckett), enjoy spending as much time as possible together.  We enjoy boating on Wolf Lake and fishing in Muskegon Lake, as well as watching a movie at the Drive-Inns.  Coming to Great Lakes Ford Lincoln was a very easy decision for our family.  Being able to work in a family environment is extremely important to us, and with over 10 years of experience, I hope to help as many families in the community as possible.


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  • Matthew Kahlo,
    Asst. Sales Manager & Fleet Coordinator
    231-206-5423

    I have been a dedicated team member since 2009.  I have been in the customer service industry since 2005.  I am a family man of 4 children.  I enjoy watching my kids play sports, enjoying the beach with my family and chocolate lab. I enjoy building a strong business relationship.  I am looking forward to not just earning your business once, I will help you through the purchase process making sure you understand every step of the way, and giving my professional input along the way.  I understand your time is valuable and I will not spare any of it.  I can work around your schedule, and will work hard to earn your business.  Please feel free to call/text/email anytime. 

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  • Donald Sullivan,
    Sales Consultant
    231-767-4107

    I am a lifelong resident of Muskegon!  I take great pride in making sure my customers are completely satisfied with their vehicle purchase at our dealership before, during and after the sale!!  I bring over 25 years of sales experience to the table and I will treat you the way I would want to be treated.  

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  • Cory Denny, Sales Consultant
    231-767-4162

    Working with people and cars has always been a dream of mine. As a sales consultant of Great Lakes Ford Lincoln, I bring fresh energy and light atmosphere to the table. No pressure sales and a positive experience are what I strive for! Being a life long member of the Muskegon community, I always look forward to seeing a new or familiar face. I enjoy hiking through Hoffmaster State Park and taking advantage of our beautiful lakes in my time off. Please feel free to reach out if there is any way I can assist you!


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  • Josh Zilke, Sales Consultant
    231-767-4122



    I am a lifelong resident of West Michigan with a background in automotive repair, and over four years of sales experience. My top priority is to help the community by helping my customers find a vehicle that suits their needs, and remains reliable. I enjoy fishing, playing hockey and restoring classic vehicles in my spare time. I am excited to work with the Great Lakes Ford Lincoln Family to help you find your dream ride!




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  • Joe Bradley,
    Pre-owned Car Manager
    231-767-4104

    I have been with the Great Lakes Ford family for 17 years, and have grown up in the car industry. I have a great love for vehicles. It is important to me that each customer has a fun and enjoyable car buying experience.   

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  • Robert Blue Loera,
    Sales Consultant
    231-767-4108

    I have been with the Great Lakes Ford family for over 20 years  and am married to my beautiful wife Gina. In my spare time I enjoy being with the ministry and helping build the body of Christ. I bring many years of experience please contact me with any of your automotive needs.


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  • Tony Bergren,
    Sales Consultant
    231-767-4159


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  • Michael Calkins, Sales Consultant
    231-767-4102

    I have been with the Great Lakes Ford family for 13 years and have grown up in Muskegon Township. In my spare time  I enjoy being in the outdoors and love dealing with the public. Please feel free to contact me with any of your new or used vehicle needs.

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  • Josh Jett,
    Assistant Service Manager
    231-767-4123

     I'm Josh the service manager here at Great Lakes Ford. I've been employed with Great Lakes for four year now, and love working with the public. In my spare time I enjoy playing golf and spending time with family and friends. Our goal here, as your service team, is to make your service visit as easy and convenient as possible. I look forward to seeing you soon. Thanks for choosing GREAT LAKES FORD for your service needs!

     

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  • Shannon Denny, Internet Sales Coordinator
    231-777-2750

    I have been with Great Lakes Ford since July 2016. I take great pride in customer care. My background was in Medical Massage Therapy for 10 years in which I also enjoyed providing excellent customer care. I strive to make our customers feel important and valued when they leave Great Lakes Ford.

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  • Lisa Bettendorf,
    Service Advisor
    231-767-4120

    I am here to assist you with your needs. Feel free to call or email me at anytime.

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  • Michael Cook,
    Service Advisor
    231-767-4141

    I have been a service consultant since November 2015. Before coming to Great Lakes Ford, I was a special warfare operator in the navy for 6 years. In my spare time I enjoy relaxing with friends and family. It is great to be back home, in West Michigan. I look forward to helping you with any of your service needs.

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  • Mark LaFontaine,
    Dealer Principal
    231-777-2750

    I am here to assist you with your needs. Feel free to call or email me at anytime.

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